How to Create and Manage Your Account with My Pawtrait

For customers purchasing custom pet portraits, prints, and artwork

Creating an account with My Pawtrait makes shopping faster and more convenient. With Shopify’s new secure sign-in process, you can log in using a one-time verification code sent to your email instead of managing a traditional password.

An account allows you to

–   Track current [via APC] and past orders
–   Save your details for faster checkout
–   Manage your delivery information
–   Enjoy a smoother shopping experience for future purchases

1. Creating Your Account
Step 1: Click “Account” or “Log In”
Select the Account or Log In option, usually located at the top-right corner of the website.

Step 2: Enter Your Email Address
Enter the email address you’d like to use for your My Pawtrait account and click Continue.

Step 3: Verify Your Email
Shopify will send a secure 6-digit login code to your email address.

Simply

–   Open the email from My Pawtrait/Shopify
–   Enter the verification code on the website
–   You’ll then be signed in automatically

There’s no need to create or remember a password.
If you do not receive the email immediately, please check your junk or spam folder.

2. Managing Your Account

Once signed in, you can manage your account at any time.

View and Track Orders [via APC]

Check the status of your custom portrait orders, view tracking updates [via APC], and review your previous purchases.

Update Your Details

Edit your

–   Name
–   Email address
–   Shipping information
–   Saved addresses

Faster Checkout

Your saved details can help speed up future purchases and make checkout easier.

3. Trouble Signing In?

If you cannot access your account

–   Return to the login page
–   Re-enter your email address
–   Request a new verification code

Since Shopify now uses secure email login codes, there’s no password to reset. If the code email doesn’t appear, please check your spam or junk folder before trying again.

4. Do I Need an Account to Purchase?

No — My Pawtrait also offers guest checkout.

This means you can complete your purchase without creating or signing into an account.
Guest checkout is perfect if you’d prefer a quicker one-time purchase. However, creating or using an account provides additional benefits, including:

–   Faster checkout for future orders
–   Access to your full order history
–   Easier delivery tracking [via APC]
–   Saved addresses and details
–   A more personalised shopping experience

Whether you choose guest checkout or create an account, you’ll still receive order confirmation and delivery updates by email.

Thank you, Team MyPawtrait